We strive to give the best customer service as possible. Occasionally we may make a mistake with an order but we are human and mistakes will happen. If you have any problems with your order, please make sure to contact us as soon as possible. We will do our best to make sure you are completely satisfied.
Udora Body Care respects and maintains the privacy our customers. We are committed to providing a secure environment for all transactions and DO NOT sell or share your personal information to outside parties.
Online ordering processes are automated, so we are unable to make changes to an order once it is processed and packed.
Although allergic reactions to natural ingredients are uncommon, we recommend you discontinue use if irritation does develop and contact your physician. Some of our products contain ingredients that derived from nuts such as Shea butter. We try our best to list all active ingredients in our products so you are aware of any ingredients you may be sensitive to.
If you have a specific sensitivity or allergy, please carefully review the ingredient label of your product or the information on this site before using. The information presented at our website is not meant to diagnose or treat any medical condition or to replace the advice or care of a qualified health professional.
By completing an order with Udora Body Care, you agree to all of the below terms and conditions. We are NOT responsible for mishandling or misuse of our products. By reading these policies you agree to the below terms and conditions
We are retail only, we do not offer wholesale or private labels at this time. Our items are made when ordered. We do not allow our products to sit on shelves, this is to ensure that your items are made fresh when ordered and to your specifications. Our customers customize their orders with specifics scents and fragrance that they want and from a limited choice set by us.
- Credit / Debit Cards
We currently accept Visa, MasterCard, American Express, Discover and with PayPal... You do not need a PayPal account to use a credit card. Our credit cards are processed through Square so we do not see any credit card information that you provide to complete your order.
No Personal Checks or Money Orders at this time.